Website Terms and Conditions

Effective Date: 01/07/2026

Business Name: Helpee City operated by Doughbit Pty Ltd (ABN: 25675661864)

Website: https://helpee.com.au

SMS Sender ID: +61 418 127 181 or HelpeeCity

1. General & Acceptance

By accessing or purchasing from this website, you agree to be bound by these Terms and Conditions (“Terms”) and our Privacy Policy.
We reserve the right to amend these Terms at any time. Changes take effect immediately upon being published on this website.

Currency & Tax: All prices are displayed in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST) unless explicitly stated otherwise.
Order Acceptance: Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order for reason including stock unavailability, pricing errors, or suspected fraud.
Payment: Payments must be made in full at the time of ordering via our accepted payment gateways e.g., Credit Card, Bank Transfer, PayID, HelpeeCity Wallet. Orders will not be dispatched until funds clear.

Delivery times provided at checkout are estimates only. We are not liable for reasonable delays caused by third-party shipping carriers.
Title and risk of loss in the products pass to you upon delivery to your nominated delivery address.

Australian Consumer Law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Consumer Rights: You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Change of Mind: We do not offer refunds or exchanges for change of mind.

All content on this website—including text, graphics, logos, images, and software—is the intellectual property of Helpee City or its licensors and is protected by Australian copyright laws.
You may not reproduce, retransmit, or distribute any content without our express written consent.

To the maximum extent permitted by law, Helpee City excludes all liability for indirect, special, or consequential loss arising out of or in connection with the use of this website or products purchased.
Where liability cannot be lawfully excluded, our liability is limited (at our election) to the replacement of the goods, the supply of equivalent goods, or the payment of the cost of replacing the goods.

These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
You irrevocably submit to the exclusive jurisdiction of the courts of New South Wales and any courts authorized to hear appeals from those courts.

If you have any questions regarding these Terms, please contact us: